Privacy Policy

Effective Date: 10/20/2025

1. Introduction

At Neighbors Choice Roofing (“NCR,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a contact form, or communicate with us through other online or offline channels.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide you with the best service and support:

Information You Provide Directly:

  • Name, phone number, email address, and property address (through forms, estimates, or inspection requests)

  • Details related to your roofing project or service inquiry

  • Any messages or attachments you send us via email or forms

Information Collected Automatically:

  • Website usage data such as IP address, browser type, and device information

  • Cookies and analytics data that help us understand how visitors interact with our site

3. How We Use Your Information

We use your information to:

  • Respond to inquiries, inspection requests, and service appointments

  • Provide estimates, project updates, and customer support

  • Improve our website, marketing, and customer experience

  • Send promotional materials or updates (only if you’ve opted in)

  • Comply with legal obligations and maintain accurate business records

4. Marketing & Communications

If you submit your information through a form, phone call, or text inquiry, we may contact you about roofing services, inspections, or related offers.
You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or replying “STOP” to text messages.

5. How We Share Information

We do not sell or rent your personal information.
We may share your data only with:

  • Trusted service providers (e.g., CRM, email, or marketing platforms) who help us operate our business

  • Insurance or materials partners (like CertainTeed or Owens Corning) when needed for warranty or claim purposes

  • Legal authorities, if required by law

All partners are required to protect your data and use it only for authorized purposes.

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or misuse.
While no system is 100% secure, we take your privacy seriously and continually improve our safeguards.

7. Your Rights & Choices

You may:

  • Request to view, update, or delete your personal information

  • Opt out of marketing communications

  • Ask questions about how we handle your data

To exercise these rights, contact us at:
📧 info@neighborschoiceroofing.com
📞 352-309-7626

8. Third-Party Links

Our website may link to other sites (for example, manufacturers or financing partners). We are not responsible for the privacy practices or content of those sites.

9. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The latest version will always be posted on our website with the effective date at the top.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is used, please contact us:
Neighbors Choice Roofing
4313 E County Road 466, Suite #205A
Oxford, FL 34484
📧 info@neighborschoiceroofing.com
📞 352-309-7626